Understanding what customers think about Rober mattresses is extremely important, so it was a real honour to recently visit some hospitals in Hamburg with our German partner, GerroMed.
Meeting some of Rober’s oldest customers, the Rober team were given the opportunity to speak to nursing teams about the NoDec mattress range and understand exactly what they liked about it.
One hospital explained that ‘during the 15 years of using Rober’s specialist pressure relief mattresses the intensive care ward had never had any pressure ulcers’. This was such great feedback and shows how critical it is for hospitals to use the right types of pressure relief mattresses for their patients.
Nurses in particular liked the NoDec range because they are very quiet, especially compared with other pressure relief solutions on the market. Many thought the mattresses were extremely easy to use, even for someone using it for the first time, meaning nurses didn’t waste any time trying to understand how it worked.
Overall the general feedback from all the hospitals visited was how well made Rober’s mattresses were – a great advertisement for British manufactured products.
Quality, reliability and performance were words we heard repeatedly confirming why Rober’s technology was an obvious choice to the hospitals we visited.
It was great to visit our German partner and see the valuable relationships they have with hospitals across the country. Many of the wards we visited have used Rober’s mattresses for a long time and have been delighted with the quality and the high levels of customer service offered by GerroMed.
NoDec is a name that can be trusted by clinical teams, as patients nursed upon them are given a high level of protection against pressure ulcers.